We think you’re going to love your So To Beach purchase!
However, if you are not completely satisfied, we will be happy to refund your order as per our returns policy below:
Your item(s) must be returned within 14 days of receipt and in their original condition and packaging, complete with swing tags still attached. We are unable to accept returns for items that show signs of wear, such as makeup stains, so please be careful when trying your purchase on!
We recommend that you choose an insured and trackable service to send your item(s) back to us, as we cannot be held responsible for returned parcels that are lost or damaged in transit.
Your refund will be processed within 14 days of receiving your return. We refund the cost of the item(s) only, and not any postage costs that may have been included on your order.
If you are returning items from outside the UK, please be sure to include ‘returned goods’ on the customs declaration. We are unable to accept parcels that arrive with customs fees to pay, unless this cost is paid by the customer. Returns can be sent to: Commercial House, 2 Newman Rd, Bromley. BR1 1RJ. Telephone: +44 0203 092 9942
If you’d like to exchange an item for a different colour or size, simply return it as above and place a new order.